Validating identity unable to find a certificate

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Hi all, I just signed up (for my elderly mom) with Comcast for their hi-speed Internet service (performance level).Self-install kit included the ARRIS model TG 862G/CT Wi-Fi tower modem.

Step 7 Select the Association tab and uncheck the “The key is provided for me automatically” box, then select Network Authentication & Data encryption and type in the Network key according to the wireless settings on your router.There’s not a lot of high quality documentation for Workflow Manager 1.0.What exists is generally accurate, however it’s the key missing information and lack of detail which presents challenges in the field.Step 4 Select the Wireless Networks tab, and then select the network from the bottom list.Select Properties once you locate the wireless network causing the error.

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